Thank you for shopping with DigiLovee (https://digilovee.in/). We are committed to providing high-quality digital products, including courses, tools, and downloadable content. Please read this Refund and Cancellation Policy carefully before making any purchase.
1. Digital Product Policy
Due to the nature of digital products, all sales made on DigiLovee are final and non-refundable. Once the product has been accessed, downloaded, or delivered to your email/account, we cannot offer refunds or cancellations under any circumstances.
2. No Refunds After Purchase
You agree that:
- All digital product purchases are non-refundable.
- You are responsible for verifying the product details, compatibility, and functionality before completing the purchase.
- Refunds will not be issued for:
- Change of mind
- Accidental purchase
- Lack of usage or dissatisfaction without valid technical error
- Inability to operate the product due to lack of technical knowledge
3. Exceptions – Technical Issues
We may consider offering a replacement or limited refund only in the following rare situations:
- You did not receive the product due to a system error AND support cannot verify the download/access.
- The product is corrupted or incomplete and we are unable to resolve the issue within a reasonable time (typically 3 working days).
To request support, contact us at support@digilovee.in with:
- Your order ID
- Full name and email used during the purchase
- A clear explanation of the issue and screenshots (if applicable)
4. Duplicate Payment
If you were accidentally charged twice for the same product, please email us immediately with payment proof. After verification, the duplicate amount will be refunded within 7 working days.
5. Cancellation Policy
Since our products are delivered instantly or shortly after payment, cancellations are not possible once the order is placed.
Please ensure that all information is accurate and that you fully understand the product you’re purchasing before checkout.
6. Changes to This Policy
We reserve the right to update this Refund and Cancellation Policy at any time. Changes will be posted on this page with the “Last Updated” date. Your continued use of the website implies acceptance of the revised policy.
7. Contact Us
If you have any questions about this Refund and Cancellation Policy, feel free to contact us:
Email: support@digilovee.in
Website: https://digilovee.in/